Privacy Policy

1. Information We Collect

We collect the following types of information to ensure the smooth operation of our services:

Personal Identification Information: Name, email address, phone number, and other contact details you provide during booking or inquiries.
Payment Information: Credit card details, billing information, and other payment-related data to process bookings and payments.
Travel Details: Travel preferences, trip details, and other relevant information to provide customized travel packages.
Usage Data: Information about how you interact with our website, including IP address, browser type, page visits, and other online activities.

2. How We Use Your Information

Your personal data is used for the following purposes:

To process bookings and reservations for your travel services.
To communicate important information regarding your bookings and travel plans.
To provide customer support and resolve inquiries or issues related to bookings or services.
To send you marketing communications, offers, and updates (only if you have opted-in).
To improve our website and service offerings based on customer feedback and usage patterns.

3. Data Security

We take reasonable precautions to protect the security of your personal information. This includes using secure SSL encryption for data transmission, securely storing your payment and personal details, and limiting access to your data to authorized personnel only.

4. Cookies

We use cookies to enhance your browsing experience on our website. Cookies are small data files stored on your device that help us remember your preferences, improve the functionality of our site, and analyze website traffic. You may choose to disable cookies in your browser settings, but this may impact certain website features.

5. Sharing of Information

We do not share your personal information with third parties, except in the following situations:

With third-party service providers who assist us in processing payments, managing bookings, or providing customer support.
To comply with legal obligations or respond to lawful requests by government authorities.
To protect our rights, property, or safety, or that of our customers.

6. Your Rights

As a customer, you have the following rights regarding your personal data:

Access: You have the right to request a copy of the personal data we hold about you.
Correction: You may request corrections to any inaccurate or incomplete data we have about you.
Deletion: You have the right to request the deletion of your personal data, subject to legal obligations.
Opt-out of Marketing: You can withdraw consent to receive marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

7. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

8. Contact Us

If you have any questions or concerns regarding our privacy policy, or if you wish to exercise any of your rights, please contact us at:

Email: support@agyaatvaasjourneys.com
Phone: +91 123 456 7890
Address: Shop no.5, Third Floor Aanchal, Shanti Vihar, Cemetery, Shimla, H.P 171006